Refund & Cancellation Policy

Customized Products

As all products sold on JustStick.in are personalized and made-to-order, orders cannot be cancelled once production has started.

Cancellation Requests

Cancellation requests can only be accepted before the customization and printing process begins.

Damaged or Incorrect Orders

If you receive:

• Damaged products
• Printing defects
• Incorrect items

Please contact us within 48 hours of delivery with:

• Order Number
• Photos of the product

Refund Eligibility

Refunds or replacements may be approved in the following cases:

• Product received damaged
• Wrong product delivered
• Manufacturing defects

Non-Refundable Situations

Refunds will not be provided for:

• Customer-approved customization errors
• Incorrect spelling submitted by customer
• Color variations due to screen settings
• Change of mind after production begins

Refund Timeline

Approved refunds are processed within 5–7 business days to the original payment method.